Whatsapp Chatbot Automation
Connect your WhatsApp AI chatbot with the Meta WhatsApp Cloud API and easily manage customer conversations. Use chatbot WhatsApp automation to answer questions, schedule and bulk share messages at the right time. Get started with a WhatsApp chatbot free and make everyday customer support faster and simpler.
No credit card required · Install when your assistant is ready
Why teams choose ChatNestly
Designed for businesses using an eligible meta whatsapp business account and whatsapp cloud api.
Launch without rebuilding your website
Answer around the clock from trusted knowledge
Capture leads, appointments, and order requests
Control access by organization and domain
Connect eligible WhatsApp Business workflows
Hand complex conversations to assigned people
Key platform features
Configure the experience around your business instead of forcing every team into the same workflow.
Add one lightweight script to WordPress, Shopify, WooCommerce, Wix, Laravel, React, PHP, or another website.
Configure each chatbot’s reply language and create assistants for the audiences, brands, or regions your organization serves.
Keep website and WhatsApp conversations visible in the workspace with clear AI and support-agent replies.
Match the widget to your website without rebuilding it. Control the chatbot identity and where its launcher appears.
Build answers from approved website pages, sitemaps, PDFs, DOCX, TXT, CSV, FAQs, and manual knowledge.
Invite an organization team and decide which chatbots and workspace areas each member can access.
Built for this workflow
Assign one of your organization’s existing chatbots to the WhatsApp connection.
Handle automated messages and human follow-up through a shared business workflow.
Platform administrators decide which organizations can access WhatsApp automation.
How it works
Launch carefully, review real visitor questions, and retrain when important source information changes.
Prepare an eligible WhatsApp Business account in Meta.
Configure the callback URL, verification token, and API credentials.
Assign a trained chatbot to the connection.
Test inbound messages and human follow-up.
Frequently asked questions
ChatNestly access depends on your plan, while Meta may charge for WhatsApp conversations according to its current pricing and policies.
Meta generally requires an eligible number connected through WhatsApp Business Platform. Existing registrations may need migration or disconnection first.
No. The platform administrator controls WhatsApp access and the organization then configures its own connection.
A WhatsApp chatbot is an automated system that directly interacts with customers via WhatsApp. It can respond to frequently asked questions, give product or service information, gather customer information, and support user needs without necessitating your employees to respond manually each time.
Using WhatsApp Chatbot Automation, companies can deal with daily interactions with customers in a faster way, and remain available around the clock.
All a customer has to do is send a message to your business via WhatsApp. The WhatsApp AI chatbot can comprehend the question and provide relevant data based on the business data and instructions given to it.
For instance, customers can inquire about pricing, services, hours of operation, product information, appointments, or other frequently asked questions, and get a prompt reply.
Customers prefer quick and convenient communication. A WhatsApp chatbot for business helps reduce response times and ensures customers don't have to wait for basic information.
It can also reduce repetitive work for your support team, allowing them to focus on conversations that genuinely require human assistance.
To create WhatsApp chatbot automation, you first have to determine what are the most common questions that your customer asks you each time. You can add your company's details, products and services, FAQs, etc. and set your chatbot to reply to these conversations.
From a WhatsApp chatbot free solution to Meta AI chatbot WhatsApp and the best AI WhatsApp chatbot, you should opt for a platform that delivers easy and effective automation, including a reliable customer support chatbot that helps your customers get quick answers and better assistance.
Use ChatNestly to automate customer support, answer questions, capture leads, and make your business available 24/7.
Register today and start building smarter WhatsApp conversations with ChatNestly.
Start building today
Create your chatbot, add trusted knowledge, assign your team, and install it on an approved website.