Ai Chatbot For Small Business
Running a small business already means wearing too many hats. ChatNestly handles common customer questions, captures leads, helps with enquiries, and keeps conversations moving when you’re busy or offline.
No credit card required · Install when your assistant is ready
Why teams Love ChatNestly
Designed for consultants, agencies, local services, clinics, educators, property professionals, online stores, and growing companies.
Start With the Content You Already Have
Answer Customers Even When You’re Offline
Capture Leads, Appointments & Order Enquiries
Keep Control of Your Business Knowledge
Connect Website & WhatsApp Conversations and other Social chats
Hand complex conversations to assigned people
Bring In a Human When It Matters
Get Notified When Customers Message
Key platform features
Configure the experience around your business instead of forcing every team into the same workflow.
Add one lightweight script to WordPress, Shopify, WooCommerce, Wix, Laravel, React, PHP, or another website.
Configure each chatbot’s reply language and create assistants for the audiences, brands, or regions your organization serves.
Keep website and WhatsApp conversations visible in the workspace with clear AI and support-agent replies.
Match the widget to your website without rebuilding it. Control the chatbot identity and where its launcher appears.
Build answers from approved website pages, sitemaps, PDFs, DOCX, TXT, CSV, FAQs, and manual knowledge.
Invite an organization team and decide which chatbots and workspace areas each member can access.
Built for this workflow
Keep your AI chatbot available around the clock to answer common customer questions, even when your small business team is offline.
Turn website conversations into opportunities by collecting contact details, understanding visitor needs, and capturing useful lead context.
Let your AI customer support chatbot handle frequently asked questions so your team can spend less time repeating the same answers.
Collect important information during the conversation so your sales team knows what a potential customer needs before reaching out.
Help customers take the next step by collecting appointment requests, order enquiries, and relevant information directly through your website chatbot.
Automate straightforward conversations while allowing customers to reach a real person when their question needs human attention.
How it works
Launch carefully, review real visitor questions, and retrain when important source information changes.
Create an account and business chatbot.
Add your most important customer information.
Customize and install the website widget.
Review leads, conversations, and customer questions.
Track Visitors & Lead Sources
Get Notified When Customers Message
Frequently asked questions
An AI chatbot for small business answers common customer questions, provides 24/7 support, captures leads, and helps handle routine enquiries directly on your website.
Yes. ChatNestly can use your website content, FAQs, documents, and business knowledge to provide answers based on information relevant to your business.
Yes. ChatNestly can collect contact details and understand what visitors are looking for, helping your team follow up with more useful context.
Yes. When a conversation needs personal attention, it can be handed over to your team instead of keeping the customer stuck with the AI chatbot.
Many website builders provide a custom-code or footer area where the installation script can be pasted. Custom applications may need a developer to update the shared layout.
Yes. ChatNestly can be added to WordPress, Shopify, WooCommerce, Wix, Webflow, and other website platforms, including custom-built websites.
Yes. ChatNestly supports WhatsApp automation for customer conversations, scheduled messages, and other supported messaging workflows through the official Meta WhatsApp API.
A free plan is available with limited usage. Current paid options and regional prices are shown on the pricing section.
Yes. Available upgrades, downgrades, and renewal controls are managed from billing according to the active subscription state.
Start building today
Create your chatbot, add trusted knowledge, assign your team, and install it on an approved website.